Created Tuesday, Oct 5th 2021 19:46Z, last updated Tuesday, Oct 5th 2021 19:46Z
A Jazz Canadair CRJ-900, registration C-GJZS performing flight QK-7707 from Washington Dulles,DC (USA) to Toronto,ON (Canada) with 71 people on board, was enroute at FL320 about 110nm southsoutheast of Buffalo,NY when the crew received a "R WINDSHIELD HEAT" caution message, the first officer noticed charring around the heating element on the right forward windshield. While the crew worked the related checklist, the windshield cracked, the crew verified the inner pane was secure, cabin pressure remained unaffected. The crew declared PAN PAN, requested to descend and were cleared to descend to FL280 and FL260, the aircraft continued to Toronto for a safe landing about 35 minutes later.
The Canadian TSB reported prior to landing the captain took control of the aircraft as he had the clear view.
